the tees

material — 220gsm heavyweight cotton blend, cut oversized. 54% cotton / 40% polyester / 6% spandex.

washing — cold wash, inside out, gentle cycle. dry in the shade, never in direct sun. iron inside out on low heat if needed.

where to buy

staralone.com is the only place we sell. no pop-ups, no resellers, no other stores.

shipping

malaysia — shipping is on us, always free.

processing time — orders go out within 48 hours on working day mon-fri. you’ll get a tracking number by email once it’s on the way.

wrong address? — let us know before we pack your order. once it’s shipped, we can’t redirect it.

tracking says delivered but nothing showed up? — that’s on the courier’s end, but email us your order number and we’ll help chase it down.

payment methods

credit / debit cards, online banking (fpx), e-wallets (touch ‘n go, grabpay, shopeepay), and paylater (grab, atome). everything’s charged in myr.

returns & exchanges

need a different size? — we offer exchanges within 7 days of delivery. item must be unworn, unwashed, and in original condition with tags attached. email orderstaralone@gmail.com with your order number to start an exchange.

item arrived damaged, defective, or wrong? — email orderstaralone@gmail.com with your order number and clear photos within 7 days of delivery, and we’ll sort it out.